CRAFTING CONNECTIONS: TAILORED EXPERIENCES IN THE NORTH

GUEST EXPERIENCE MANAGERS CURATE BESPOKE STAYS IN IBIZA’S TRANQUIL NORTH, TRANSFORMING VISITS INTO UNFORGETTABLE JOURNEYS THROUGH GENUINE CONNECTION AND PERSONALIZED EXPERIENCES.

At Cala San Miguel, disconnecting from the fast pace of life and connecting with what truly matters is paramount. The resort boasts dedicated guest experience managers, who are passionate about building relationships with guests and ensuring a tranquil, authentic experience in the serene north of Ibiza.

“People choose the north of the island for various reasons, like tranquility and peace. The cliffs and nature of the north, in addition to its hippie vibes, make our visitors quite different from those who choose other areas of the island”.

This unique corner of the island attracts visitors seeking precisely that – tranquility, nature, and hippy vibes, setting them apart from those who choose the bustling energy of other areas. The Activity Managers, armed with their experience and intuitive understanding of guest preferences, take pride in advising and suggesting personalized activities tailored to each individual, creating a truly bespoke stay.

“With experience, you develop an intuition that allows guest experience managers to anticipate their tastes and needs. Receiving their feedback and paying attention to what they tell us helps us adjust and personalize activities more proactively and offer them a personalized service.”

While The Guest Experience Manager focuses on answering questions, recommending hidden gems to explore, and managing external services like wine tastings or exclusive restaurant reservations, the Activity Manager passion lies in designing unique events and experiences that capture the true essence of local Ibiza, with a special emphasis on the peaceful atmosphere and natural beauty of the north.

“My intention is to create memorable activities that contribute to an unforgettable stay, whether through craft workshops, excursions, cultural events, or wellness activities,” “But, to do this job well, it is necessary to understand the island, its culture, its nature, its local traditions, and its unspoiled corners. Only then can you create authentic experiences aligned with the essence of the island.”

The resort’s adults-only policy allows for a heightened focus on the specific interests of visitors seeking relaxation, well-being, and enriching cultural experiences. This opens the door to more sophisticated and specific offerings.

As they put it, “Our clients seek a balance between participating in activities that allow them to explore the local culture and nature and moments of total relaxation.”